We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Law Offices of Fady Eskandar, may collect from you, and how it is used. By using our website, www.immigrationattorneyhelp.com, you are accepting the practices described in this policy.

Information Collection
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Consent
By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (714) 729-3303 or via mail Attn: Privacy Officer, 421 N Brookhurst St. Ste 200, Anaheim, CA 92801.

Optional AI office chat

The tawk.to chat service loads only when you choose to open our office AI assistant. We do not load it on consultation, contact or preparation booking pages, or automatically send it information from website forms or bookings.

To operate the service, tawk.to and its service providers, including AI providers, may process your messages and technical information such as your IP address, browser, device, session identifiers and the page where you open chat. Chat records may be stored and reviewed by our office.

Before chatting, you can Accept or Decline the chat consent prompt. tawk.to uses cookies and local storage to operate chat. Declining chat does not prevent you from using the website or requesting a consultation.

The assistant provides general office information. It is not an attorney, does not provide individualized legal advice, and does not accept cases or confirm appointments. Using chat does not create an attorney-client relationship. AI responses can be incorrect. Please do not share private case details, immigration or identity numbers, financial or medical information, passwords or documents. For advice or an appointment, request a consultation or call (714) 729-3303.

See the tawk.to Privacy Policy and current service-provider list for further information.

Cookies and optional measurement

We use Google Analytics to measure visits to selected public pages, Google Ads to measure successfully sent inquiries from selected advertising pages and the English Contact page, and the Meta Pixel to measure visits to selected public pages for Facebook and Instagram advertising. These optional tools run only after you allow the relevant cookie choice. Using the website alone does not enable them, and accepting them is not required to use the website or send an inquiry.

If you allow measurement, Google or Meta may receive your IP address, browser and device information, cookie identifiers, and permitted visit or event information. We limit what is sent: these tools do not receive contact or booking form contents, names, phone numbers, email addresses, case details, documents or payment information from our website integration. Google Analytics measures a consultation-page visit under a generic consultation address; it does not receive booking identifiers or the information you enter.

Google Ads is limited to permitted conversion measurement, with advertising personalization disabled and no enhanced conversions containing customer data. Measurement tools do not load on private booking pages. A Global Privacy Control signal keeps optional measurement off. You can decline optional cookies or change your choice using the cookie controls on pages where they appear. Declining does not prevent contacting the office.

For these providers’ data practices, see the Google Privacy Policy and Meta Privacy Policy. Choosing to use optional chat is separate from analytics and advertising cookie choices.

Optional email newsletters

Newsletter signup is optional and separate from contacting the office, becoming a client, booking a consultation, or choosing website measurement cookies. We use your required email address and optional first name to manage the English or Arabic edition you select. Each edition requires its own consent selection and confirmation through the link emailed to you. Do not enter private case information in the signup form.

When you choose to load the form, your browser connects to Brevo, our email service provider, and Google reCAPTCHA for protection against automated submissions. reCAPTCHA uses a necessary security cookie. Brevo processes subscription details and records form submissions, confirmation, and email delivery activity. Emails may include tracking pixels and tracked links that record opens and clicks.

Use the newsletter unsubscribe link in an email to stop marketing messages. This may stop both the English and Arabic newsletters. We retain suppression records to honor unsubscribe choices and prevent accidental resending. Unsubscribing from newsletters does not change your appointments or legal representation.

For questions about newsletter data or to request access, correction, or deletion, contact the office at (714) 729-3303 or write to Privacy Officer, 421 N Brookhurst St, Suite 200, Anaheim, CA 92801. Requests are reviewed with any applicable record-retention requirements. See Brevo’s privacy policy for information about the service provider.

النشرات البريدية الاختيارية

الاشتراك في النشرات اختياري ومستقل عن التواصل مع المكتب، أو أن تصبح عميلًا، أو حجز استشارة، أو اختيار ملفات تعريف الارتباط الخاصة بقياس استخدام الموقع. نستخدم بريدك الإلكتروني المطلوب واسمك الأول الاختياري لإدارة اشتراكك في النشرة العربية أو الإنجليزية التي تختارها. تتطلب كل نشرة موافقة مستقلة ثم تأكيدًا عبر الرابط المرسل إلى بريدك. لا تُدخل معلومات خاصة بقضيتك في نموذج الاشتراك.

عند اختيارك تحميل النموذج، يتصل متصفحك بخدمة Brevo التي نستخدمها لإدارة البريد الإلكتروني، وبخدمة Google reCAPTCHA للحماية من الطلبات الآلية. تستخدم reCAPTCHA ملف تعريف ارتباط أمنيًا ضروريًا. تعالج Brevo بيانات الاشتراك وتسجل تقديم النموذج والتأكيد وإرسال الرسائل وتسليمها. وقد تتضمن الرسائل وحدات بكسل وروابط تتبّع لتسجيل فتح الرسائل والنقر على الروابط.

استخدم رابط إلغاء الاشتراك في النشرات الموجود في الرسالة لإيقاف الرسائل التسويقية. قد يؤدي ذلك إلى إيقاف النشرتين العربية والإنجليزية معًا. نحتفظ بسجلات إلغاء الاشتراك لاحترام اختيارك ومنع إعادة إرسال الرسائل إليك بالخطأ. لا يغيّر إلغاء الاشتراك في النشرات مواعيدك أو تمثيلك القانوني.

للاستفسار عن بيانات النشرة أو طلب الاطلاع عليها أو تصحيحها أو حذفها، اتصل بالمكتب على (714) 729-3303، أو راسل مسؤول الخصوصية على العنوان: 421 N Brookhurst St, Suite 200, Anaheim, CA 92801. تُراجع الطلبات مع مراعاة أي متطلبات واجبة للاحتفاظ بالسجلات. راجع سياسة خصوصية Brevo لمعلومات عن مقدم الخدمة.